Terms & Conditions
Orders must be placed online at www.siammpatra.com. Please note that once an order has been placed, we are not able to modify or cancel your order. SiammPatra reserves the right to refuse sales or cancel orders placed by a customer in violation of the site’s terms or as otherwise determined by SiammPatra.
Any specified products specified as "Pre-Order" will take up to 8 weeks for delivery. Once we have shipped your order, you will receive an email with your tracking number. All orders are shipped as soon as they are complete. Orders placed during the holidays or when there is a high volume of orders can take longer than the allotted time frame. Our customer representative will be sure to notify our Customer.
Brass orders may ship immediately if the item is in stock. If the item is out of stock, orders can take up to 3 weeks. Our customer representative will confirm the estimated time that you can expect to receive your order. Once we have shipped your order, you will receive an email with your tracking number. All orders are shipped as soon as they are complete. Orders placed during the holidays or when there is a high volume of orders can take longer than the allotted time frame. If this is the case, a customer representative will always notify our customer.
Domestic shipping in the U.S. (excluding Hawaii, Alaska and Puerto Rico) is complimentary for orders above $150. Overnight and 2nd day shipping are available for an additional fee. Orders may not be shipped to P.O. Boxes or APO/FPO addresses. We ship internationally for an additional fee. SiammPatra is not responsible for the payment of any duties, taxes or other fees assessed to international shipments and SiammPatra is not responsible for any delays or other issues that may arise when shipping internationally. Once your order has shipped, you will receive an email with your tracking number. All orders over $500 require a signature upon delivery. Please make sure you are available to sign for your order when it is delivered, as you are solely responsible for the acceptance of your order upon delivery. SiammPatra is not responsible for any lost packages, delayed delivery, or any other issues once your order leaves SiammPatra. If your order is sent back to SiammPatra by the shipping company for failure to deliver, you will be required to pay for the re-shipment of your order. SiammPatra does not accept shipping accounts provided by the customer.
All our cuffs are hand stamped as shown on the product page. The font of the stamping is our SiammPatra's branding and cannot be modified. As these products are hand stamped, please note that there may be slight imperfections in the stamping.
Due to the exquisite sourcing done for each embellishment of our jewelry, specifically from our "Bedazzled Collection SS15" they can vary slightly from one design to another.
5. RETURN AND EXCHANGE POLICY:
All sales are final. Certain styles may be exchanged in SiammPatra’s discretion within 7 days of purchase. You are responsible for all shipping costs for returns and exchanges. If you purchased a SiammPatra piece of jewelry from an outside retailer and would like to exchange or return it, you must bring the piece to the original retailer where the item was purchased. We are not responsible for any jewelry not purchased directly from SiammPatra
Our "Bedazzled SS15" Collection of cuffs are individually handcrafted, and our brass jewelry is plated, we are not able to repair them. However, we kindly ask that you bring any issue experienced within 7 days of purchase to our attention. Should there be a problem with your jewelry, we are happy to exchange this item or extend a credit to you for the value of your piece.
Please refer to our "Brass Care" section below to learn how to personally care for your SiammPatra jewelry.
SiammPatra brass jewelry is plated in 14k yellow gold. To ensure the life of brass jewelry, do not expose it to water. Please remove your jewelry while exercising, bathing, and swimming, and avoid contact with perfumes, lotions or hair products.
SiammPatra recommends cleaning your plated jewelry using a damp, soft cloth. Make sure to fully dry the piece before wearing it. Do not use harsh chemicals, jewelry cleaners, or polishing cloths, as this will affect the finish. We suggest storing your brass jewelry in the box or pouch that we provide. Please remember that as this is not fine jewelry, SiammPatra highly recommends that you follow these instructions carefully.
SiammPatra is not responsible for the maintenance of your jewelry and does not polish purchased jewelry.
Any promotions offered by SiammPatra will state the time frame in which they can be used, along with any other limitations or excluded products. SiammPatra reserves the right to alter or cancel any promotion without notice. If a promotion is used incorrectly or being abused, SiammPatra has the right to cancel these orders and ban the usage of any further promotional material by such user.
7. SITE INFORMATION & DISCLAIMERS
SiammPatra provides images of each item on the Site and endeavors to show as much detail as possible. However, viewing images online has its disadvantages as the size and color of the images may vary across digital screens and mobile devices. Measurements of select pieces are provided to help visual size.
Modifications to Service/Termination:
SiammPatra reserves the right at any time to modify or discontinue the Service (or any part thereof). You agree that SiammPatra shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Service. You acknowledge that SiammPatra reserves the right to deactivate accounts, cancel orders, and/or refuse to accept orders from users that violate the Terms or for such other reason as determined by SiammPatra.
SIAMMPATRA Proprietary Rights:
You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the Service or the Site. You acknowledge that the Site and the Service contains copyrights, trademarks, service marks, or other intellectual property of SiammPatra. Unless specifically stated otherwise, SiammPatra owns the copyright to the Site, all images on the Site and on all jewelry designs as well as the rights in several trademarks. You agree not to infringe upon SiammPatra’s intellectual property rights in any manner.
Third Party Sites:
Your dealings with advertisers or any links or third-party sites found on or through the Service are solely between you and such third-party. Because SiammPatra has no control over such sites and resources, you acknowledge and agree that SiammPatra is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any content, materials, advertising, products, promotions or any other activities or events. We suggest that you carefully read the applicable terms and privacy policies of any other site you may visit.
DISCLAIMER OF WARRANTIES:
YOU EXPRESSLY UNDERSTAND AND AGREE THAT: YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. SIAMMPATRA EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. SIAMMPATRA MAKES NO WARRANTY THAT (i) THE SERVICE WILL MEET YOUR REQUIREMENTS, (ii) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (iii) THE SERVICE WILL BE ACCURATE OR RELIABLE, AND (iv) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL ACCESSED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS. NO INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM SIAMMPATRA OR THROUGH THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TERMS.
LIMITATION OF LIABILITY:
YOU EXPRESSLY UNDERSTAND AND AGREE THAT SIAMMPATRA SHALL NOT BE LIABLE FOR ANY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF ANY FUNDS, TANGIBLE OR INTANGIBLE, LOSS OF PROFITS, GOODWILL, USE, DATA OR ANY OTHER LOSSES RESULTING FROM: (i) THE USE OR THE INABILITY TO USE THE SERVICE; (ii) THE USE OR PARTICIPATION IN ANY THIRD PARTY PRODUCT OR SERVICE OR OTHER SITES; (iii) STATEMENTS OR CONDUCT OF ANY THIRD PARTY YOU MAY ACCESS THROUGH THE SERVICE; OR (iv) ANY OTHER MATTER RELATING TO THE SERVICE.
Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability so some of the above limitations may not apply to you.
You agree to release, indemnify, defend, and to hold SiammPatra and its subsidiaries, affiliates, officers, agents, or other partners, and employees, harmless from any claim or demand, including reasonable attorneys’ fees and costs regarding your breach of the Terms and/or any claim or demand made by any third party due to or arising out of your use of the Site or Service or your violation or alleged violation of any rights of another.
SiammPatra complies with the Children's Online Privacy Act. Our Site (and links that may be available through our Site), are not intended for persons under the age of eighteen (18). We do not knowingly collect information from such persons.
The Terms constitute the entire agreement between you and SiammPatra, superseding any other agreements or understandings between you and SiammPatra. The Terms and the relationship between you and SiammPatra shall be governed by the laws of the State of New York and you agree to submit to the exclusive jurisdiction of the federal and state courts located in New York, New York. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to your use of the Service or the Terms must be filed within one (1) year after such claim or cause of action arose or be forever barred.